Forum Discussion

4 years ago

Solved

I cant login to my account on Madden Mobile

Everytime I try to login to my account on Madden Mobile, its says Google Play Games login failed. This has been going for 24 hours. Can someone please help me?

technical issues

EA_Blueberry
4 years ago
Hi, @Jayboss024 @TTVCroud

If you're signed into the game using your Google account don't stress about losing your data if you delete the app and re-install, it's all saved to the cloud. If you play on Guest Mode, deleting the app will also erase all progress because the information is saved to the device.

I recommend deleting the app, check your device for updates, and restart your device before re-installing again.

We have more steps in this link below that help fix most mobile app technical issues. Let us know what helped!

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

35 Replies

TTVCroud
4 years ago
I made Google Play the same login because I didnt want to lose my account. It seems as if this problem started around the same time for all of us, so its not on our end
Dabestplayer19
4 years ago
There should be some way that we can actually talk to the developers one-on-one about our situation.
Dabestplayer19
4 years ago
If you delete the game,reinstall it,press guest, then press x on the top right. It will take you back to the login page. Then press Google Play. When you do it, it won't say Google play games login failed. Quick tip
KDUBE1
4 years ago
Same happen for me and i still can't log in I've tried everything and still same thing.
KDUBE1
4 years ago
Give us a better solution because obviously it doesn't work at all it was working before season 6 started but when season 6 started it didn't connect same goes with season 7 so FIX THE DAM* GAME PLEASE Y'ALL HAD ENOUGH TIME TO DO SO RESET THE GAME IF YOU HAVE TO IT'S GETTING ON MY NERVES AND I MIGHT NOT BE A FAN OF EA ANYMORE IF Y'ALL DON'T FIX IT.