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pymptyeBigRon's avatar
3 years ago

My game always says resource download error please help

My game always says sorry resource download error check connection I can’t even play the game anymore please help

9 Replies

  • There are a few things you can try
    Network Connection Problems: make sure your device is connected to a stable internet connection and there are no network problems. Try reconnecting to a Wi-Fi or mobile data network and make sure other apps can access the internet properly.
    Storage space issues: Check if your device has enough available storage space to download and install game resources. If the storage space is insufficient, you may need to clear some files or uninstall some unwanted apps to free up space.
    Game server problems: Sometimes the game server may have problems, resulting in incorrect download of resources. In this case, you can only wait for the developer to fix the server issue. You can try checking on the game's official community or forums to see if other players have reported the same problem.
    Update the game or app: make sure your game and related apps are the latest versions. Head to the app shop, check if there is an available update for the game and install the latest version.
    If none of the above steps solved the problem, you can try the following measures:
    Clear the game cache: Go to your device's settings, find Application Manager or Application Settings, and then find the game app. On the app info page, you can try clearing the game's cache. This will clear temporary files and can sometimes resolve download errors.
    Reinstall the game: if clearing the cache doesn't solve the problem, you can try uninstalling the game and downloading and installing it again. This will ensure that you get a clean install and may resolve some software conflict or corruption issues.

  • See if you have a VPN turned on. Had that problem last season & was told it affects whether or not you can load game.

  • This seems like a more complicated bug that should be addressed in an update. It’s happening to thousands of users any time they’re not on WiFi. That’s simply not a “mobile experience”, and it’s not isolated to ios or android. It’s thousands of users and it’s just this app having connectivity problems. That’s a y’all problem. 

  • its still saying resource download error even after clearing the cache its a glitch on y'alls end please fix it...

  • 21386495's avatar
    21386495
    2 years ago

    You're not alone.  My issue is with wifi Hotspot.  EA servers don't recognize network although I can download and reinstall game (11x), in-game ads play fine.  Tech only sends same generic solutions.  I have tried with a 5 bar connection and error still appears.  Since last update this issue has gotten much worse.  

  • hawskee's avatar
    hawskee
    Hero
    2 years ago

    To those that have recently replied and are still being affected by this issue,

    According to what was stated by Nick, the Community Manager, on the latest stream, the development team has identified this error and are working to have a fix pushed out for it in the "beginning of November".

    Can try to relay any additional updates/information regarding this as they become available, but that is the latest update we've received regarding this issue as of yesterday (October 19th).

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