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Anonymous's avatar
Anonymous
8 years ago

I can't purchase madden cash on madden mobile 18

Can't purchase madden cash. Says something about Storekit transaction is already in progress. Was working fine last week and now this week I can't purchase. Anyone know what to do? I tried contacting ...
technical issues
Anonymous's avatar
Anonymous
8 years ago
Good morning - it's an apple issue. In my previous post I was on the phone with EA and apple and they both blamed it on one another. After talking with the iTunes supervisor who then escalated the issue to development, I spoke with a really great women who explained it's an issue with a component of storkit. Storkit is a apple component that isn't working and I was hoping they would have addressed this for the long weekend. That didn't happen and I guess it will be addressed tomorrow. I will keep you posted on the progress.
Anonymous's avatar
Anonymous
8 years ago
Other than here is there somewhere else we should be contacting than the help button or you got it to the point where we wait it out now? How can I go further to get what I would have etc. thank you all.
  • Anonymous's avatar
    Anonymous
    8 years ago
    You can contact Apple but the ticket is logged and waiting on them to resolve the bug in the app. I can't imagine how much money they're losing. Not very good customer service but then again, they're making so much money this isn't probably that important to them compared to other revenue sources

    Have a good weekend.
    • Anonymous's avatar
      Anonymous
      8 years ago
      It is nice to hear that someone got ahold of someone that is good at their job!!! However, that is just a small step. The REAL question everyone has , is ANYONE going to get this fixed??? Heck I would even take an acknowledgment from EA or APPLE that there is an issue and WHO is really at fault here!!!
      • Anonymous's avatar
        Anonymous
        8 years ago
        @okie_state_fan I second that notion. I even left an alt league to our main and back. Though of every way possible. Thing is I even tried on an LG tablet when that lady told him it was IOS/iPhones but didn't work there either. Somehow this group need to be granted the full level of kickoff players, packs we were going to buy and/or pipeline player. I made sure I took a picture of each 100$ attempt too. For all I know I missed one. Justice please! Three days to kickoff and I'm no where near what I planned on doing the last 48 hours. Just wrong. The money made on both ends isn't even what you tip a bartender for a water which isn't being rude. Just seems like we have got a "reason" or "excuse" but not an answer. I'm glad some though of course. This is just my escape aside from the real thing.

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