Forum Discussion
8 years ago
I purchased a pack and when I clicked on the Apple Pay the app restarted and I got charged but never received the pack. Now I have the same problem as everyone else on here. I had multiple purchases before that. Sucks with the Most Feared being out. This is my fifth year playing, but it may be my last. I have had multiple problems with the app this year.
8 years ago
The same exact thing happened to me. Apple refunded my money but still. I contact EA customer support and they have me go through these BS steps instead of just being upfront and telling me that this is a known problem. It would’ve been better for them just to be honest upfront. I play EA games and a variety of platforms but this customer service makes me second guess my decision to continue buying their products.