I can't purchase madden cash on madden mobile 18

Can't purchase madden cash. Says something about Storekit transaction is already in progress. Was working fine last week and now this week I can't purchase. Anyone know what to do? I tried contacting EA but can't get the live chat to work

technical issues

292 Replies

isamuhandwer
8 years ago
iOS 10.3.3
[Removed - Admin.]
19:42 CST Sept 9
United States
Anonymous
8 years ago
Platform: IOS
UID:[Removed - Admin.]
Last purchase attempt: 10:40 AM September 10th, 2017. UTC. Central time zone. I haven't been able to purchase anything for the past 3 days. I've been trying to buy the 29.99 goat booster pack. Plz help.
Anonymous
8 years ago
ios;[Removed - Admin.];17:00 pst sep 5; USA
Anonymous
8 years ago
Platform: IOS
UID:[Removed - Admin.]
Last purchase attempt: 7:06PM September 10th, 2017. Central time zone.
Anonymous
8 years ago
Was told by EA via email it was an Apple issue. I contacted Apple and they said it's an EA issue. Getting verrrry frustrated!
Anonymous
8 years ago
I'm beyond frustrated at this point. It's just pointing fingered now. If it's Apple how come it does the same on my iOS run iPhones(two types), iOS iPad and my Samsung LG Tablet? Absured and everyone who's been dealing with this, as this has been a week now for me, actually think a day past a week now, need to all tag each other and together right in to an appropriate EA platform. Missed so much gameplay, player opportunities, pack specials etc.

If you would like to do this, anyone at all. Let's all get tagged on a message and write out a petitioned email. I don't to the ones who think oh it's a game or it's petty. No not if you've spent a lot of money over the years and this (football in general) is your one getaway from life.
EA_Barry
Community Manager
8 years ago
Thank you all for posting the requested info relating to this issue.

We are continuing our investigation and any available update will be posted on this thread.
Anonymous
8 years ago
Platform: Android
UID: [Removed - Admin.]
Time: 12:32 PST September 13rd
Region: Mexico, Mexico City
Anonymous
8 years ago
Is there any word on a solution or a time frame of when this issue will be corrected?
Anonymous
8 years ago
iOS
Userid [Removed - Admin.]
9/13 830 PM EST and multiple times within the past few days
USA