I lost all my stuff

I accidentally deleted my app and I re downloaded it and all my stuff is gone is there a way I can get it back? (I wasn't connected to Facebook)

technical issues

11 Replies

Anonymous
11 years ago
Approved
I have spent hundreds of dollars on the game. The game suddenly wouldn't open in iOS (I have completed all updates in both iOS and the game itself). This website states that if you delete the game and reinstall, all progress will be saved. When I did this, none of my progress was saved. I need either my progress restored or a full refund of all money I have spent on the game.
Anonymous
11 years ago
Approved
The game as reset on me and many other people and EA won't do anything to help you. If you have not signed in through Facebook and your game reset it is most likely gone forever.
EA_Barry
Community Manager
11 years ago
Please make contact with an EA Game Advisor to see if they can help you with this.

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
Anonymous
11 years ago
Approved
I just the the update and lost all of my progress.it would not be an issue, but I have spent a good bit of money on the game. Since I did the last up date everytime I go to play it resets. Please help....
Anonymous
11 years ago
Approved
Ive tried anything possible and it hasnt worked. Ive put in alot of money and time into this team and i want it back please
Anonymous
11 years ago
Approved
Have you figured out a way to get your team back?
Anonymous
11 years ago
Approved
If you were not signed into Facebook your account is gone
Anonymous
11 years ago
Approved
I was signed into facebook
Anonymous
11 years ago
Approved
I signed into facebook again when my app was deleted and all it did was make me build a new team
Anonymous
9 years ago
Approved
I was connected thru my ps4..lucky..for me I guess. .still having trouble getting it back