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artofwhat's avatar
artofwhat
5 years ago
Solved

Incorrect Reward for Genesis 5x Brady or Mahomes cards

Under Trades/Journeys (see screenshot) there is a Rare Player Trade requiring 12 Genesis Bonus Keys. The REWARD description indicates that it’s a “QB Select” of “5X Rare Brady or 5X Rare Mahomes.” It...
technical issues
  • imt6y's avatar
    imt6y
    5 years ago
    @TK_Powered and @EA_Blueberry .. got a "make up" pack pushed to my hand for choice of 5 shards. Thank you. This did get resolved.. I should've screen shot but forgot.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

@artofwhat  @imt6y 

Can you direct message me your User ID and device type so I can forward this along to the team for review?

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Admin rankCommunity Admin
      5 years ago

      Thank you, @imt6y 

      The team is looking into it. 

      • imt6y's avatar
        imt6y
        5 years ago
        @EA_Blueberry Anything yet? I mean.. I showed evidence.. I reported bug... you guys acknowledge bug... yet.. I'm being held back because of what? Please give me what I earned.
  • artofwhat's avatar
    artofwhat
    5 years ago

    Info sent. Thanks for your help.

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