Please post below the specified instructions for the development team. Your Device Make and Model. Your current Operating System (iOS Version / Android Version) Was the device purchased new or used. Have you played on another device previously (Android or Apple) What Game version are you currently using (Can be seen in the Google Play Store / Apple App Store) How much available memory (GBs / MBs) is there on your device. Are you connected to a home WiFi network or cellular DATA when trying to connect. Do you get any specific error codes. This information will be forwarded to the team and can help in solving this problem in a future patch.

this is ridiculos already a week an nothing has changed and i still cant log back to my account

@e34ff3901b198907 Well it is for this specific issue, but if you can post the full details of the issue you are having logging in then it should be fine. Trying to avoid having this thread turn into a "report all issues thread" since its mainly for this problem.

Ddfordateam, please ask a new question so I can help you.

Your Device Make and Model.: LG G2 miniYour current Operating System (iOS Version / Android Version) says ANDROID 4.4.2.Was the device purchased new or used. NEW 2 weeks agoHave you played on another device previously (Android or Apple) Played on my previous phone, Samsung Galaxy S3What Game version are you currently using (Can be seen in the Google Play Store / Apple App Store)2.3.3How much available memory (GBs / MBs) is there on your device.2.81 GB on the phone memory, 14+ on the SD cardAre you connected to a home WiFi network or cellular DATA when trying to connect. TIRED BOTH, BOTH FAILED MISERABLYDo you get any specific error codes.No it just gets stucked at RETICULATING SPLINES

1. Galaxy note 3 N90052. Android 4.4.23. new4. no5. 2.3.36. way more than enough7. tried both. both fail8. oops... unknown error. sorry. something unexpected went wrong. please try againThis started to happen once i hit 100 ovr with my team. it follows me to different devices as well. its an account problem not a device problem. it seems like the game dont accept triple figure overall teams

[INFO REQUEST] Madden Mobile unable to log in

49 Replies

g00b3rs
11 years ago
ASUS Nexus 7, Samsung Galaxy S4
5.0.2, 4.4.2
New, New
No.
2.4.0, 2.4.0
600MB, 1GB
WiFi
OOPS... UNKNOWN ERROR Sorry, something unexpected went wrong. Please try again.
This has been happening for over a month.
Anonymous
11 years ago
Same god damn thING
Anonymous
11 years ago
I sold 1000 players too and same thing happened
Anonymous
11 years ago
User name on there is FutureChampion Your Device Make and Model. iPhone 5c
Your current Operating System (iOS Version / Android Version) iOS
Was the device purchased new or used. Used
Have you played on another device previously (Android or Apple) Apple
What Game version are you currently using (Can be seen in the Google Play Store / Apple App Store) Apple
How much available memory (GBs / MBs) is there on your device. 16 GB
Are you connected to a home WiFi network or cellular DATA when trying to connect. Home wifi cellular
Do you get any specific error codes. Yes for both I had to try and delete the game from my phone tried it again still didn't work so I lost everything even my league I was playing in
This information will be forwarded to the team and can help in solving this problem in a future patch.
Anonymous
11 years ago
Your Device Make and Model. iPhone 5c
Your current Operating System (iOS Version / Android Version) iOS
Was the device purchased new or used. Used
Have you played on another device previously (Android or Apple) Apple
What Game version are you currently using (Can be seen in the Google Play Store / Apple App Store) Apple
How much available memory (GBs / MBs) is there on your device. 16 GB
Are you connected to a home WiFi network or cellular DATA when trying to connect. Home wifi cellular
Do you get any specific error codes. Yes for both I had to try and delete the game from my phone tried it again still didn't work so I lost everything even my league I was playing in
This information will be forwarded to the team and can help in solving this problem in a future patch.
gfreez1
11 years ago
Your Device Make and Model. iPad
Your current Operating System (iOS Version / Android Version) iOS
Was the device purchased new or used. New
Have you played on another device previously (Android or Apple) No
What Game version are you currently using - Madden Mobile ?
How much available memory (GBs / MBs) is there on your device. 11GB
Are you connected to a home WiFi network or cellular DATA when trying to connect. Home WiFi...also public WiFi
Do you get any specific error codes. opening game load stops when load bar reaches 'Reticulating Splines...'
Anonymous
11 years ago
iPhone 6+
iOS 8.2
Device purchased new
Never played on any other device or platform
Game version 2.4.1
90 GBs available
Connected to both wifi and cellular network
"Oops unknown error. Sorry, something went wrong. Please try again."

Username: OH_DAMN
Anonymous
11 years ago
I was told to re-submit a request if I didn't receive contact from an Expert Game Advisor.

iPhone 6+
iOS 8.2
Device purchased new
Never played on any other device or platform
Game version 2.4.1
90 GBs available
Connected to both wifi and cellular network
"Oops unknown error. Sorry, something went wrong. Please try again."

Username: OH_DAMN
SoccerLaxBen
11 years ago
Iphone 5s
Ios 8
New
Apple
2.4.1
Over 1 GB
Both but mainly wifi
No but lost my entire team with no error codes or anything
I hope i can still get a 50$ refund after spending that and losing my team
IGN: GMEN

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[INFO REQUEST] Madden Mobile unable to log in

49 Replies

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