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idkwhattosay77's avatar
idkwhattosay77
Rising Newcomer
14 hours ago

Linking accounts

For the past few weeks I have been unable to link my accounts to my profile. I am currently using the Guest account from the main menu as that is my only way of logging in. When I try to log in using the EA account or Google Play Games, it gives me the same error message of:

Login Failed

Google Play Games (or EA account) login failed. Please try again.

How do I fix this issue?

I also try to link the accounts in the settings but that has the same exact issue.

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hi idkwhattosay77​,

    Sorry to hear you’ve been unable to link your account for the past few weeks.

    Since you’re currently playing as a Guest, please avoid uninstalling the game, clearing its app data, or switching devices while troubleshooting, as unlinked Guest progress may only be stored on the current device.

    Please try the following:

    • Update FC Mobile, Google Play Games, and Google Play Services.
    • Restart your device.
    • Confirm you’re signed in to the correct Google Play Games account.
    • Clear the cache for FC Mobile and Google Play Games, but do not clear FC Mobile’s storage or data.
    • Try switching between Wi-Fi and mobile data.
    • Make sure your device’s date and time are set automatically.

    You can also review the account-linking steps here:

    Save your progress in EA SPORTS FC Mobile

    If the same login error continues, please select Contact us at the bottom of the guide and include your device model, Android version, and your FC Mobile User ID.

    I hope one of these steps helps you get the account linked without affecting your Guest progress.

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