Lost coins while bidding
This just happened to me. I started with $4.5m in coins. Then began bidding on a player on the AH. Bidding started at $2m. Multiple bidders continued to drive the price higher. As you guys know...
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Damn bro. That really sucks. This kind of thing is exactly why we need another layer of support that issues can be escalated to. If this is what it sounds like then es just took 2.3 million coins and you got nothing in return.
We need a higher level of customer service for exactly issues like this. It's really a shame that when these things happen we have absolutely no recourse.
We need a higher level of customer service for exactly issues like this. It's really a shame that when these things happen we have absolutely no recourse.
The good news is my persistent insistence that this actually happened to me (i kept “resuming” (reopening) the incident ticket, they’ve finally Escalated to their engineering team to investigate. It’s been with them for one day. I’ll keep you updated
- Yes, please do. Hopefully the "it's with the engineering team" response isn't just another tactic to blow you off.
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