Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Solved

Lost my phone and want to transfer my guest account

My phone was stolen recently and I invested a lot of hours into this game.

The thing I never did was link my 'guest account' to facebook or google plus which I should have done.

Is there any way to link it now as my phone is gone and all my progress is lost on the phone but should still exist in the online world?

I would like to continue playing with my old guest account on my new/other phone.

I know all personal details of my Madden Mobile Guest Account.

please help!

technical issues
  • Anonymous's avatar
    Anonymous
    9 years ago
    Sadly if you hadn't linked your game to anything what so ever (i.e. Facebook, Google Play Games, Or the device itself) as well as not having an EA account you are unfortunately screwed without the device you played on. I wish you the best in recovering your device & the effort you had put into the game on it as well. Definitely link or sync any app you can that you know you are going to put a lot of time, effort, and of course currency into on the day you decide you like it enough to be competitive as a player.

4 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Sadly if you hadn't linked your game to anything what so ever (i.e. Facebook, Google Play Games, Or the device itself) as well as not having an EA account you are unfortunately screwed without the device you played on. I wish you the best in recovering your device & the effort you had put into the game on it as well. Definitely link or sync any app you can that you know you are going to put a lot of time, effort, and of course currency into on the day you decide you like it enough to be competitive as a player.
  • Arpan2001's avatar
    Arpan2001
    8 years ago
    Hey bro plz help me I had an guest account and I log in to facebook first time and it ask play as a guest or exiting I can't understand and choose exiting and my old account lost !!! 91 over plz help me to Recover my account
  • pgetz51's avatar
    pgetz51
    8 years ago

    @Arpan2001 unfortunately, if you didn't previously link your account to a Facebook account and were only playing as a guest, I don't believe you can get your old account back.  That's pretty much the reason everyone encourages you to link your game account. 

    The only option I can think of is performing a restore of your device, assuming you were backing up application and data.  If you have an iPhone, I know this is a possibility and has worked for some people, but it'll largely depend on exactly how your application, account, device were all setup.  Otherwise, the sad news is I don't think you can recover.

  • Arpan2001's avatar
    Arpan2001
    8 years ago
    I feel so sad and...after all hard work and play with honesty ...I built a good squad and now After lost that ! I uninstall the game....I am so angry with that....I will never play this again !

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