Forum Discussion

6 years ago

Solved

Madden Mobile Cash section disappeared

I dont have the madden mobile cash tab and I dont understand why and when I try to buy stuff the screen says I need to set up the Google play account. I also tried redownloading the device, resetting...

technical issues

EA_Kent
6 years ago
Hey @Ethanck77.

When you've got a chance I'd recommend running through the troubleshooting steps for Android devices over at the EA Help website.

If you're still running into the same error message after that please get in touch with EA Help so they can take a look. You can find more info on how to set up a case with them on the EA Help site as well.

/Kent

captricardo

5 years ago

I am having the same problem, even though I am using an iphone 7 plus. It completely disappeared from the game.

EA_Kent
Community Manager
5 years ago
Hi @captricardo.

Can you try out the iOS troubleshooting steps from the EA Help site when you have a chance?

Let me know if you're still not able to see Madden Cash in-game after that. Thanks!

/Kent