Now I can use Ultra option finally. But helmet decal is still broken.
Community Manager@shaky243
Not that I am aware of, however if you go to Settings>Apps and pull it up, you can force close it to see if restarting it has any impact.
I can not force close GOS app in Galaxy S21+ if any game is running.
As I know, it is a restriction of Samsung electronics.
BTW, I think that "Supporting Ultra option" depends on AP chipset. A device which has Snapdragon such as Galaxy A90 model can use ultra option although the device has less hw spec than Galaxy S21 series.
Even Galaxy S21 ultra model which has Exynos can not use Ultra option.
Moreover, Galaxy Tab A7 can use "very high" and does not have the helmet decal issue.
I think some EA games such as Madden Mobile have a problem with Exynos chipset.
I found similar issues with other games.
https://answers.ea.com/t5/General-Discussion/Original-Graphic/td-p/11359310
I hope that EA can fix this issue soon.
