Forum Discussion

dyna_glide97's avatar
4 years ago
Solved

Missing items from Black Friday purchase

One of the Black Friday store purchases available the other day was 6000 patches for 1200 Madden Cash. I clicked on the button to make the purchase and even though I got a pop up screen showing the 4...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    @dyna_glide97 

    Have you tried reaching out to our team on Twitter? They should be able to pull up your account to verify what you purchased. If they see the cash missing they should be able to verify whether you received the patches that go along with it.

    EA Help on Twitter

    https://twitter.com/EAHelp

    We can track issues that players are reporting to us here, however our forum staff or development team are not geared to address individual purchase issues. :\

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