New Phone & Glitches
I just got the new LG Velvet 5G with T-mobile. Anytime i do a play on offense or defense or special teams my screen just goes black and i can't pick a play at all. Its like someone turned off the lig...
Forum Discussion
EA_Blueberry
Community Manager
Community Manager
I'm not familiar with the way navigating on the phone is, but are there any options to adjust visual settings to see if any changes there have any impact? We've seen a black screen bug pop up for Samsung Galaxy devices and a player mentioned it was fixed via a phone update. We haven't seen any other reports on this thus far but we'll keep an eye out. Outside of the troubleshooting steps I provided we can be limited on what we can do to correct this. It might be worth reaching out to LG Support to verify whether they are aware of others reporting this and solutions they might have on their side.
I actually did that first and its same but now sometimes it just happens whenever and kinda like of power goes out then back on or it just goes black
- EA_Blueberry@nate60559 Do you have your device set to a power saving mode?
