Forum Discussion

6 years ago

Not Receiving What Was Promised From The $29.99 Kickoff Promo

EA sent an error message stating they incorrectly displayed 20k gems if the $29.99 Kickoff package was purchased and it was only supposed to display 1k gems. Nevertheless, they said if it was purchas...

technical issues

EA_David

Community Admin

6 years ago

@Bird0662 Thanks for posting the confirmation.

@PACC143 Sorry for the delayed response, I can see 19k gems added to your account about a half-hour after your post, can you confirm you got the appropriate gems?