Community ManagerGood morning, @lamawally
Let's see what we can do here to help get you back into the game, sorry about the error and thank you for letting me know what steps you've tried so far.
Are you logging into the game from the same device you previously played on and which sign in option did you traditionally use to login?
Community Manager@lamawally
I'm sure you've tried this but want to double-check. Have all the steps in the article pertaining to your device been covered?
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
Community Manager@lamawally
We had a similar issue related today on this post. Please let me know if you can't get into the game itself.
