Forum Discussion
Done and done.... thx for your patience Blueberry its really weird ... im looking for a way to unlink from Google (same as you suggested for FB)
@lamawally
There isn't a way to disconnect the app from Google. Once you've assigned the game to your Google account it is linked to it. Going to Facebook and removing the device connection still doesn't un-link it from that Facebook account, just the connection between the device you were using to help troubleshoot syncing errors.
Are you able to login to guest mode and then change to Google/Facebook?
- 4 years ago
Nope, i got exactly the same message trying to login as Guest / Facebook / Google.
I dont care about my "game progress" , i could make another acocunt and begin from zero, for me is the same, i just want to play.
This is really weird.
- 4 years ago
I'm having the same issue as @lamawally and have also tried all solutions that you suggested to no avail. I'm on the latest version of IOS and I am using a 2020 iphoneSE.
- EA_Blueberry4 years ago
Community Manager
@Titandog21
Have you tried playing with WiFi toggled off? - 4 years ago
@EA_Blueberry
Yes, I’ve also tried a few different networks. - EA_Blueberry4 years ago
Community Manager
@Titandog21
How long have you been experiencing this and did you recently come back to the game or did it just suddenly stop working one day? - 4 years ago
I've been trying for about a week, I recently came back like @lamawally I’ve also tried logging any as just a guest and with my Facebook but neither of those work either, same error.
- EA_Blueberry4 years ago
Community Manager
@Titandog21 Do you happen to know what your Madden Mobile User ID was?
If you do, can you direct message it to me? - 4 years ago
Oh man I don’t know… it was something similar to Titandog21 but a letter was different. Sorry.
- hawskee4 years agoHero
@Titandog21 wrote:Oh man I don’t know… it was something similar to Titandog21 but a letter was different. Sorry.
And just to clarify what Blueberry is referencing in regards to "User ID." User ID is the numerical ID of your Madden Mobile account (all numbers). It would be located via your Settings menu in game.
I would assume if you are having trouble simply recalling your In game Username, that your User ID # is not something you will be able to provide.
- 4 years ago
Ah yes thank you for clarifying, no I don’t have that either. I assume there would be some table in their database that kept those things together but idk if usernames are unique.
- 3 years ago
DId ever figure out a solution becuase I am havingv the same problem now
- EA_Barry3 years ago
Community Manager
This is an old thread, please create a new thread for your issue if required.
Thread locked.
Thanks.
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