Overdrive captain points aren't being recognized.

Man, they are just rude. I even cant play madden academy and unlock captains and coaches. Cant get points for overdrive meter and not even complete daily goals. And when i adressed here on forum, @EA_David told me to send him a DM a now day after i did send him dm with uid nothing happens and he doesnt reply. I DONT WANT TO PLAY UNFAIRLY. I CANT CLAIM MY REWARDS FOR PLAYING. EA FIX MY ACCOUNT