Greetings,
Hi Chase! Thank you for contacting EA Help. This is Sandeep and I would assist you with your issue today.
After reviewing your case I came to know that you are unable to make purchases from the store. I know this must be upsetting for you and rest assure I will do my best to help you.
Chase, please let me share that, we have been reported by number of players experiencing the same problem. Our development team is already aware of this issue and they are still investigating the cause of the issues. They are working to address it as soon as humanly possible, but I don't have an estimated time of resolution right now. Please give us a little more time to get it resolved, and try again later.
Alternatively, you can also browse our extensive knowledge base online at http://help.ea.com.
Have a lovely rest of your day!
Sandeep K.
EA Help
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#metoo
Having the same problem. I'm guessing it has something to do with the iOS update pushed yesterday.
On a side note, I'm surprised that EA is paying little attention to this problem. Considering that a) this is week 2 of the playoffs; and b) the Playoff Packs were just posted in the store (and expire Friday), this 48hr window provides huge profit-making potential. To have this service down during this time (and particularly, for so long), EA is certainly losing big bucks (no pun intended).
