Re: Lost coins while bidding
My last message to EA Customer support said this
To be abundantly clear this is what happened
I started with $4.5m in coins.
Then I began bidding on a player on the AH. Bidding started at $2m. Multiple bidders continued to drive the price higher.
As you should know about madden mobile (I hope you know this but if you don’t I am explaining it), that when you bid, your coins leave your balance, and when someone comes over top of your bid (bids higher than your bid), your balance IS SUPPOSED to go back up (as the coins from your failed bid transfer back over to your balance)
When it got to $2.3m and I placed my bid, another player beat my bid, but my coin balance didn’t go back up by $2.3m. So I wasn’t able to keep bidding even though my original balance was $4.5m and I should have had plenty of coins to keep bidding.
The listing ended and now my coin balance is still just 2.3m.
And they replied with this:
Thank you for contacting EA help.
you just spent 2200300 coins in bidding on a item and purchased it on FEB/23/19 AT 11:08 PM.
Unfortunately we are unable to validate your claim.
Had it been possible for me to do so, I would have done it without taking a second, however option for this is not available.
And then I replied with this
Sheetal - you’re lying to me.
