Receivers not looking for the ball

The receivers doesn't look for the ball (and of course it happens at thee absolute most inopportune times like 4th down or the last attempt of a live event) and gets hit in the back or the helmet will beyond 5, 10 even 30+yards down field. Can y'all PLLEEEAAAASSEE address and fix this. It's really frustrating because not only it happens, it's starting to happen more frequently. The qb still throws the ball automatically to the left, the qb still throws the ball into the ground when trying to throw to a receiver down field sometimes and the game is still unresponsive at times when trying to tap on an icon. Sometimes i have to tap the icon multiple times (like 5 or 10) to get a response.