Refund for accidental purchase
I purchased a large Madden Football bundle package worth over $2,000 T-Mobile dollars. After the purchase I accidentally swiped and came in contact with a pro pack worth $ 1,000 I contacted T-Mobile ...
Forum Discussion
EA_Barry
Community Manager
Community ManagerWe cannot resolve this issue directly here on Answer HQ but an EA Game Advisor will be in a position to look into this for you.
Click the following link to contact an Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
It's a lie to say you guys will handle this. Because I just made an accidental purchase and you guys said that all purchases are final. Which can't be true because if you guys gave us something on accident, you would fix it in a heartbeat. But if I mess up I am stuck with the accident.
@MScarey1102You do realize this post is from 5 years ago in 2014? But yea, it's going to be harder to prove a purchase was an accident since they've implemented the "Are you sure- Confirmation" before finalizing every purchase now a couple weeks ago
Yeah I get what ur saying on the coin packs. But I'm talking about cash packs it's easy to accidently buy stuff with 1 tap. Especially if u didn't set up a password for purchases. Thanks for the comment but u just showed the coin packs.
