Forum Discussion
I was playing the Arena Lineup Tournament and just got into a match. I'm waiting for the screen to load up I get disconnected and somehow it made me forfeit the match. I was only five points away from going up to the next tier and that was my last ticket. Please fix this
- 5 years ago
My drive restarted like 5 times in the middle of the game causing me to lose my ticket for the S3 tourney
- EA_Blueberry5 years ago
Community Manager
Hey, @JoshCA420
I know this is a bit late but wanted to check in to see if it's an ongoing issue. Do you see this happen a lot?
If you contact our Support team in-game by going to Settings>Help>Select Missing Items as a category, they can look into the possibly for reimbursement of that ticket. Our forum staff is not able to grant any content, but we're here to make sure the development team is aware of these type of issues and help troubleshoot the error with you if you receive more often than you should.
Hope you have some better arena games ahead of you. Good luck!- 5 years ago@EA_Blueberry Buddy the event is over, what good is a reimbursement ticket gonna do at this point? Fix your game or award gems at least
- EA_Blueberry5 years ago
Community Manager
@sjhockeystar6 Our forum staff is not able to reimbursement accounts, however if you feel gems are the appropriate compensation you can always reach out to our Support team and request this. I can never make any guarantees on it being fulfilled, but hope I can point you in the right direction so you can find a resolution to this.