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JJ1123's avatar
5 years ago
Solved

Unlink EA Account on Mobile

Hello,

Yesterday I downloaded the Madden NFL 21 Mobile App and accidentally linked my backup EA Account instead of my main EA Account. I uninstalled the app and redownload and choose the guest option like it says to do but it signs right back into my backup EA Account still. Is there anyway for me to change this?

16 Replies

  • So I finally got it to work and got my correct EA account linked. If you have an iPhone you have to follow the android directions in the link below and use a second device. I don’t know why they act like you don’t need to do that for iOS. https://help.ea.com/en/help/madden/madden-nfl-21-mobile/save-your-progress-in-madden-nfl-21-mobile/#how-to-unlink
    Get someone that has another iPhone and see if they will let you use their device. What I did was try to log out of all the accounts on my primary phone in Madden. Then uninstall. Then on my wife’s phone I downloaded madden and made a guest account. You have to go through the little tutorial and then go to link accounts and link your correct EA account. Then exit the app and I had to sign my wife out of her Apple ID for a few minutes. I then signed into my Apple ID on her phone. Went back into Madden and then selected to link my Apple ID. If you already linked it on your primary phone it will ask if you want to override it. Select to override with guest account. Then your primary Apple ID should be linked to your primary EA account. Go back to your primary phone that has the wrong ea account on it, redownload Madden and when the game starts, select to sign in with your Apple ID. It should ask if you want to override the progress on your phone with your Apple ID. Select the Apple ID option and you should be good to go on your primary device. Then you can delete madden from the other phone and let the other person sign back into their own Apple ID through their settings.

    it is ridiculous the hoops you have to jump through to get this to work. They should allow you to just select unlink and be done with it.

  • DabMessiah's avatar
    DabMessiah
    5 years ago

    Hi, by overriding the save file with the new EA Account, will that delete my progress from the yard that I have already made?

  • If someone figures out how to do this please lmk I grinded the yard on mobile only to realize on console I have a different account is there anyway to change my mobile account 

  • I have tried to link my ea account to my Madden Mobile 21 account many times and whenever I type in the verification code that was e-mailed to me, I get an error message. It simply states - 

    I don't understand how I can possibly link my account if this error pops up every single time.

    If you see this and think you can help please reply!!! 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    You can unlink a Facebook, Google Play Games, or Apple ID account on the Link Accounts screen. Just tap Unlink next to the account you want to unlink.

    Each individual EA Account can only be linked to Madden NFL 21 Mobile once.

    If you have more than one EA Account and have linked the wrong one to the game, here are the steps on how to link the correct one: https://help.ea.com/en-us/help/madden/madden-nfl-21-mobile/save-your-progress-in-madden-nfl-21-mobile/#how-to-unlink

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