Still looking for assistance on this issue.
If someone who has access to my profile data can see this post, all I need is my Mass Effect 2 data erased completely from my profile so I can start completely fresh and unlock the achievements again.
No one here can access your profile, you need to contact support for that.
Here you can contact EA directly. (Scroll down and click "Contact Us".)
If you are not from the US change the country in the top right corner.
If you have trouble with the contact attempt look at this guide.
I've tried reaching out to EA directly a few different times, they have actually logged a bug for me. The support team requested I send them this thread and one of the Community Managers would reach out to me.
