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117210958's avatar
117210958
Not applicable
5 years ago
Solved

Account Invalid

@EA_Kent keep getting account is currently invalid please try again or review your account details I know years ago you wish us to register at that time you wish us to register again which I didn't do as I was not an internet

[Admin - splitting this off to its own thread and updating the thread title for search results.]

  • Hey @117210958

    When you've got the chance can you try resetting the password on your EA Account to see if that helps? I've seen cases in the past where setting a different password can help with that particular error message. For more information on how to reset the password check out the EA Help website

    Once the password has been changed please try logging into your account again. If you're still having trouble signing after that please reach out to the EA Help team so they can pull up your account and take a look. For more details on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @117210958

    When you've got the chance can you try resetting the password on your EA Account to see if that helps? I've seen cases in the past where setting a different password can help with that particular error message. For more information on how to reset the password check out the EA Help website

    Once the password has been changed please try logging into your account again. If you're still having trouble signing after that please reach out to the EA Help team so they can pull up your account and take a look. For more details on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

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