Forum Discussion

Anonymous's avatar
Anonymous
7 years ago
Solved

Asked to redeem online code on PC despite having owned ME3 since release

Heyo. I just booted up ME3 after a hiatus from it and now EA want a redeem code for multiplayer. I've owned ME3 since its release 2012 and had no problem then. Is this new and connected to the Xbox/P...
  • Fred_vdp's avatar
    Fred_vdp
    7 years ago

    This has been an issue since launch. I'm afraid we probably can't do anything about that here. You need official support: http://help.ea.com/contact-us

MorningLightMtn's avatar
MorningLightMtn
7 years ago

I had this problem a couple of years ago after buying some DLC. At the start of last year I contacted support - I tried when it first happened and no fix was provided - and it was solved. They deleted the game from my account, the standard edition I bought at launch, and replaced it with the N7 Collector's Edition. Note that this didn't delete any of my multiplayer progress, but it did remove all of my DLC. I then had to contact support again to get it restored, using information about their purchases that I acquired from my account's details on their website.

Featured Places

Node avatar for Mass Effect Franchise Discussion

Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.Latest Activity: 3 hours ago
19,268 Posts

Recent Discussions