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Anonymous's avatar
Anonymous
9 years ago
Approved

Both DLCs cannot be installed

The installation processes of Pinnacle Station and Bdts works already. The files are copied but at the end "installation failed". "The installation of Mass Effect: Bdts has failed".

The same with both DLCs. Whats wrong and how can i fix it?

7 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    PC....
  • holger1405's avatar
    holger1405
    Hero+
    9 years ago

    @nersd

    Make sure Origin is closed.

    Move both DLC installation files to the game directory and run them as Administrator.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I did it exactly as you said. Again and again. But everytime the installation failes.

  • holger1405's avatar
    holger1405
    Hero+
    8 years ago

    @nersd

    Is the Game and the client (Steam or Origin) completely closed?

    On what language is the game set to?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    It's the retail-version. Origin isn't running. The game is in german, the installer too.

    I did some shots:

    1 - the installer

    2 - the instrallation progress works

    3 - ....but failes

  • holger1405's avatar
    holger1405
    Hero+
    8 years ago

    @nersd

    Schönen Tag erst mal. 😉

    First, if this is a new digital copy of ME the DLCs should be already installed. Did you checked that?

    If that is not the case, how big is your BdtS installation file? It should be 849MB for the newest international (German included) version. You can find it here or here.

    (The second link also contains Pinnacle Station.)

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