Bought andromeda points, where are they?
I purchased 2 andromeda points add ons from the Canadian ps store, one for 1050 and one 2150, and i have yet to see them in my multiplayer account. I called support yesterday and they told me to wait...
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I am in the same boat. Recently started playing the game after a 3 year hiatus after getting a PS5. Game plays so much better. I than saw all the new content in multiplayer and decided to get a leg up and purchase some Andromeda points. I initially asked EA for help, but was just told they can't do anything, stating that it was all on the Playstation store. I spoke with a very helpful tech at the Sony store and will try the solutions presented to me.
First step. Restore the license on your playstation in the settings menu.
Second step. Deactivate the console, then reactivate the console. Do this by Settings>Account Management> Activate as your Primary PS4/PS5
Once you have done these steps, you can boot up the game and see if the Andromeda points are activated.
The real kicker is that the Playstation rep informed me that if all of this is complete, and it doesn't show up, that it is a PUBLISHER issue not pushing the content over to you.
Side notes:
I run the APEX HQ app on my phone as well, so there is no issue with my account not matching up with EA and my Playstation.
Both the PS4 and PS5 do not have Andromeda points show up.
Andromeda points purchased through the PS5 store on the console (refunded by Sony), and second time through the Sony Website (Still pending)
Update*
Both purchases refunded by sony.
Would appear EA doesn't support the game anymore as far as in game purchases.
The only thing that is able to be purchased on the site, is the game itself.
https://www.ea.com/games/mass-effect/mass-effect-andromeda/buy
Andromeda points are not present on the buy now at all.
Buyers Beware, least you go through the hoop jumping fun of getting a refund.
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