Good evening,
I have trouble buy Genesis 2. Origin show red exclamation mark and BSN error
An error has occurred while trying to process your request. Please, try again later.
and I need this dlc and other two dlcs because I like complete game.
Thanks for help.
Check your personal Data in Origin. (location and payment)
If that don't helps, restart your router in this way:
Pull the power plug > wait 5 minutes > return the power plug
If that not helps, shut down your Windows firewall and disable the real-time scanner of your antivirus software.. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)
Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall.
If that not helps here is a EA connection troubleshooting guide.
If all this fails you should contact EA directly. If you are not from the US change the country in the top right corner.
If you have trouble with the contact attempt look at this guide.
Nothing help. Genesis 2 still missing on Origin and BSN show error. Contact advisor but recommend EA connection troubleshooting guide and it doesn´t help.
And it seem server-side error. Citadel, Omega, Leviathan and Genesis 2 disappeared and after same time first 3 dlc appeared but Genesis 2 wasn't.
I don't receive an error message at BSN if I try to buy Genesis 2, so this might be a regional problem.
Which region do you live in?
Central Europe - Slovakia
