Forum Discussion
Sigh i really don't know what to do i sent an email to EA help center and still after 48 hours no answer.......i also disabled both firewall and antivirus in the desperate attempt to connect to the servers. I really don't know what to do.......
I noticed that this problem started on September and don't think it is connected with any DLC. Although i remember an Origin update in the beginning fo that month.....i really don't know.
Do you try to reboot your internet connection ?
- 13 years ago
☹️ yeah i did it i unplugged totally my modem and left it off for 5 minutes just to be sure. No good still get the "ME3 servers currently unavailable: please try again later". I really appreciate your help though....still better than the silence of EA "Help" team which has not provide any answer for a game i paid and should be able to play. I still doubt that is a problem on my connection because i have no problem when connecting to Steam servers. Thanks anyways
- 13 years ago
On the BSN (Bioware Social Network), the first thread about this, advised that:
"
PC:- Make sure your personal firewall is configured to allow Mass Effect 3 (Demo or Full game) to communicate to the internet.
- Enable UPNP on your router.
- Manually open UDP port 3659 and 6000 on your router to allow inbound and outbound traffic.
Please consult your router or personal firewall documentation for information on how to allow game related traffic on these ports. If you are attempting to play on a corporate internet connection, contact your network administrator."As I'm not an expert, it's difficult to find the solution of the main issue of this game.
The best would be to fix it once and for all, but will they work on this and/or is it possible, I don't even know.Something I know for clearing the DNS cache and provide you a new IP (but probably the same as a reboot) is this:
-Windows key +R
-Type: cmd
-Type these commands in order:1) ipconfig /flushdns
2) ipconfig /release
3) ipconfig /renew
- 13 years ago
None of this will actually fix the problem. Simply you cannot connect to the EA Servers. After initial strtup of ME3 and the attemt by ME3 to connect to the EA servers the Msg " Error The Mass Effect 3 server is unavailable at this time. Please Try later. Then it says OK which you click and after some delay eventually it goes back to the game menu. Then you can actually play ME3 but without any access to most of the DLC that hass been paid for and installed. I can't access. The message Unable to authorize the licted DLC. Please log in to the Alliance Network with the account used to purchase the DLC. From Ashes, Leviathan and Firefight pack.
I have been in touch with EA support and they advised to do what you have listed re the DNS cached. Have passed that info on to the Bioware Forum for others to to try but so far that does not work.
Very disappointing that EA do not appear to be bothered in trying to resolve this problem.