Forum Discussion

WindexWarrior88's avatar
3 years ago

Cannot play Multiplayer, Mass Effect Andromeda

Anyone else not able to get online?  I press X on my Xbox to try to connect, receive this error everytime.

5 Replies

  • @EA_Illium Hi -
    Yes. Just logged in again (via Microsoft GamePass), and I am still unable to connect to the network. The status is Offline.

    I am on Xbox if that helps. (Also mentioned in my original post?)

    Plz help!
  • Hi @EA_Illium 

    I'm responding to your posts as quickly as possible.  I am a bit concerned that you've never heard of this before but I am also not aware of who you are nor what your official relationship with EA is.

    I am not an EA Employee, but I took your advice and went to the Game Forums, here's a screenshot of what you see.  Almost every post is complaining that the servers are down.  (Despite the fact you are not aware/servers are Green/Up)

    Please help us!!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @WindexWarrior88 To confirm Myself and others with the "Community Manager" Tag under our names are EA Employees that work on Answers HQ as well as a few other EA sites. 

    For Clarity, I did not say nor mean to infer I have never heard of servers being down with any of our games before. At the time of writing, my last response Servers for MEA were up so a server outage should not have been linked to the issue you were running into, and there are no other currently known issues with MEA I am aware of that would be connected to what you were reporting. 

    Looking at the screenshot you last attached it seems those are links to different games at different times. Generally, one game may experience connection issues without it effecting other EA games. Lastly to confirm were you able to try the troubleshooting steps I linked above to see if you noticed any changes?

    Thanks!

Featured Places

Node avatar for Mass Effect Franchise Discussion

Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.Latest Activity: 15 hours ago
19,281 Posts