Can't Download DLC
I purchased the DLC for ME3, but I can't install it. I click the orange download button, the message "Preparing download" pops up, and then the button changes back to "Download now" or whatever it i...
Forum Discussion
I am seriously starting to get the impression that no one at EA seems to be actually reading this. I understand that this is by the community for the community, but considering I can't even use the damn live chat feature because the page links must be incomplete, because the button doesn't lead anywhere, so there's a broken link somewhere. So instead, I have to post about the inefficient and problematic digital download service run by people who have an inefficient and problematic website with seemingly non-responsive staff. So seriously, can someone from higher up sort this out please, I just want to download my DLC and play Mass Effect 3. Why is this made so difficult for no apparent reason?
Is there anyway I can somehow try and get this to the EA support attention, because their website chats don't work?
Can anyone give any advice to this thread please? It seems other people want an explanation as well as me (and even if they don't, then I make up for all of them)
It's not directly DLC-related, but I've found the whole thing of clicking 'install', waiting, then the button returning to 'install' is because the system thinks the program is already installed on your system.
What I'd personally suggest is this:
- copy all ME3 files to a backup folder
- uninstall ME3
- tell Origin to download and install ME3
. wait a few seconds and then pause the download- copy your ME3 backup files back into the ME3 directory
- resume the download, which should thne start installing
That might help remove whatever obstacle Origin thinks is there. Of course it might not, but it's a relatively short process and won't chew up data.
Trying this method as we speak. I'll put the details up of what happened once I've tried it.
