12 years ago
Can't Download DLC
I purchased the DLC for ME3, but I can't install it. I click the orange download button, the message "Preparing download" pops up, and then the button changes back to "Download now" or whatever it i...
Can anyone give any advice to this thread please? It seems other people want an explanation as well as me (and even if they don't, then I make up for all of them)
It's not directly DLC-related, but I've found the whole thing of clicking 'install', waiting, then the button returning to 'install' is because the system thinks the program is already installed on your system.
What I'd personally suggest is this:
- copy all ME3 files to a backup folder
- uninstall ME3
- tell Origin to download and install ME3
. wait a few seconds and then pause the download
- copy your ME3 backup files back into the ME3 directory
- resume the download, which should thne start installing
That might help remove whatever obstacle Origin thinks is there. Of course it might not, but it's a relatively short process and won't chew up data.
Trying this method as we speak. I'll put the details up of what happened once I've tried it.
Alas no, nothing came of this. I am still unable to download the DLC, and when I did download the DLC, as it only allowed me to do it once, it refused to Install. But thanks for the advice, its more than anyone over at EA seems to be doing. I don't want to just mindlessly bash them, but when I can't even contact their live chats, because the website is incomplete and not formatted right, what do you expect? When the community have to provide blind shots in the dark for help because the actual support team are what seems to be ignoring the entire thing? I just want someone, officially to recognise this is a problem and it needs to be fixed. Oh and to play the **bleep**ing content I paid money for. That too.
Which DLC we are talking about? Is it your only DLC for ME3 or do you have others already installed?