Forum Discussion
I got the same issue now, i tried both to delete the cache stuff and reinstalling both Origin client and the game, neither worked.
I cant find "DLC_HEN_PR" nor do i have "The Final Hours Of Mass Effect 3" installed.
- 6 years ago
Just has the "download" button, i can "click" it in but nothing happens.
- holger14056 years agoHero+
Try to clear the Origin cache again after this guide.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
All settings in Origin (only in Origin not in the games) are back to default settings after this.)
- Close Origin completely.
(right click on the Origin symbol in the task bar > close) - Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
- Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
(The "LocalContent" folder must remain untouched.) - Move the "Mass Effect 3" folder from the "LocalContent" folder to your desktop.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
- Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
- Delete the "Origin" folder inside the "Roaming" folder.
- In the address bar of your Windows explorer click on "AppData".
- Open the "Local" folder.
- Delete the "Origin" folder inside the "Local" folder.
- Restart your PC. > test
- 3 years ago
Hi, first of all thank you very much for the guide.
Sadly It did not fix the problem.
Also I am not able to download 'From Ashes' either with Origin nor with the EA App.
Thou I bought the DLCs long time ago.
I get the 'standard error'
I have the same problem with the Multiplayer DLC 'Rebellion' which is not really important for me.
Kind regardsTaske
- holger14053 years agoHero+
There is a general problem with this two DLCs in the moment, EA is working on it as it seems.