Hi everyone!
I'm bringing some good news! 😃
Genesis 2 is now purchasable separately in Origin Store. Just check out the Extra Content tab for Mass Effect 3 in your library 🙂
/Ataashi
@Vreskot34; Sounds like you'll have to contact a Game Advisor. They are the only ones who can assist with entitlements. They should be able to get this sorted fro you.
You can reach them at help.ea.com/contact-us.
Choose the "Contact Us" or "Chat" option (not "AHQ", you've already done that.)
Pro Tips:
1. Be at your gaming rig.
2. Be logged-on to your EA/Origin account (unless that's the problem, obviously.)
3. Be able to spend 10-30 minutes "on hold" before reaching someone.
4. Be willing to try again. Sometimes the first (or second) Advisor isn't... successful.
Good Luck! 🤓
EA Staff (Retired)Hey everyone! 🙂
@snailiferone Sorry to bother you after a few months, but I would like to know if you still have a problem with accessing Genesis 2 DLC? Many thanks for answering!
@Korone609 Do you plan to purchase Genesis 2 or you already own it, but cannot launch it? 🤭
@Vreskot34 Mass Effect 3 Digital Deluxe Edition unfortunately doesn't include Genesis 2 DLC 😳 It does include Mass Effect: Conviction comic tho. Are you sure that you've had access to Genesis 2 before? Could you check if it's been purchased by you in 2015 in your order history on Origin? Thanks!
/Ataashi
EA Staff (Retired)Thanks for confirmation @Korone609
Like it was mentioned before, Mass Effect Genesis 2 digital comic is available ONLY as a part of the DLC bundle at the moment 😞 I have no news if this particular DLC will be available to purchase separately again. I will update this thread once I get any news about this.
/Ataashi
EA Staff (Retired)Hi everyone!
I'm bringing some good news! 😃
Genesis 2 is now purchasable separately in Origin Store. Just check out the Extra Content tab for Mass Effect 3 in your library 🙂
/Ataashi
