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Anonymous
13 years ago
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CE From Ashes "disabled" - please help!

Hi All  🙂 I bought the Collector's Edition of ME3, it came with From Ashes DLC.  Everything worked beautifully until I purchased and installed the Omega DLC.  Once Omega was installed, I could no l...
  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    I am reasonably certain that what you need done involves gaining access to your member account.  That sort of tech access is reserved to the Game Advisers' responsibility.  You will probably have to make that your next step. 

    (With credit for the original to EA's Eve)

    You will need to contact an EA Game Advisor.

    To do so:

            Go to https://help.ea.com/

            Log in with your Origin account.

            Click on "Contact us"

            On the next page select the game you wish help with and click on Go.

            Chose the appropriate options in the drop down menu for "Product", "Category", and "Platform".

            Select the available Contact method of your choice.

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