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grsmiths1's avatar
grsmiths1
10 years ago
Solved

Characters Freezing

In Leviathan, Shepard is trying to get the Dr. to rescue her. At one point, Shepard climbs a latter to the top of a building, heading for the elevator, Shepard crosses the roof to the ladder on the o...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
10 years ago

@grsmiths1 Thanks for the post. What system are you on? 


If you're on PC can you try running the repair? Right-click the game panel to get the option to run this repair. 

grsmiths1's avatar
grsmiths1
10 years ago

I am using Windows operating system on PC. I have tried using repair several times, and the problem is cleared up for any where between a day to a week, and then it is the same thing all over again. It is not just Mass Effect 3 that I am having this problem with. I am experiencing it in Dragon Age II and Inquisition, as well as Kingdoms of Amalur: Reckoning. I am playing on an iBuypower gaming computer with plenty of storage space (500 gigabytes), and at the time of purchase ( the best graphics card Navida: GEFORCE had available), so I am pretty sure it is not my computer. I have my computer cleaned and checked for problems every month, so I would know if the graphics card is bad or going bad. Still at a loss for understanding why I am having this problem. Could this be due to someone messing with my account? The reason I ask is that lately, my characters seem to have a mind of there own. I am running along, and suddenly the character will veer right or left without me touching any of the buttons. I am starting to think my computer is haunted.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    @grsmiths1 Hmm, The behaviour suggests some malware on your machine, but you mention cleaning, so I take it that you run regular scans?

    It might be worth restarting your machine with a Clean Boot and check again if the issue manifests again. 

    http://help.ea.com/in/article/how-to-clean-boot-your-pc/


    Thanks. 

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