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schtroumps's avatar
schtroumps
Newcomer
1 month ago

I broke ME3

Hi, 

I bought the game on Origin in 2017 and never had any problems with it. Yesterday i had the stupid idea to install some mods to add something new to the game and i completely broke the game...

Everytime i try to play, the game asks for the product key (i used it in 2017 so it's obviously not working anymore) and i have no way to fix it.. i tried to reinstall the game, i deleted the cache folder, removed all the mods i installed and even used the repair option on the EA app.

What do i do i'm running out of options :(

1 Reply

  • schtroumps​ 

    Please clear your temp files:

    • Press the Windows key and "R" at the same time to open the Run dialog box.
    • Into the new window, type or copy & paste:  "%temp%"  (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\\Temp" folder. > Delete all files and folders in it.  
      (If some files or folders can't be deleted, reboot and try again.)

    Then:

    • Go here and download "Revo Uninstaller. (The freeware version, Portable version works too.)
    • Run "Revo Uninstaller" > Uninstall ME3.
    • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advance" > Browse.
    • If "Remaining registration content found" is displayed > Select All > Delete > Next
    • When "Remaining Data and Folders" is displayed > Select All > Delete.
    • Restart the PC
    • Rename the "Documents/Bioware/Mass effect 3" folder into "Old_Mass Effect 3"
    • Restart the PC.
    • Install Mass Effect. 
    • Test. 

     

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