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r-zaft's avatar
13 years ago

Citadel DLC bug

I'm close to finishing the DLC on my PC. But when I start the "Retake the Normandy" mission, choose my squad, before the cutscene begins, I hear the sound that is consistent with "Critical Mission Failure" as it pops up on the screen and i can't progress any further.

10 Replies

  • Strange... my original reply doesn't show any text. At any rate, I'm a having a similar issue during the Retake the Normandy mission. Except mine occurs at the end of the cutscene that takes place about midway through the final battle. The cut scene plays normally, then when the game is switching back to combat mode, I can hear the background music, but the screen is black and nothing happens.

    [edit]

    Forgot to mention. My vid drivers are up to date and it's not a heat issue as my computer itself is not frozen. I have also had no problems at all with ME 3 till now.

    Also, Shift+F1 fails to bring up Origin In Game.

  • Update: Previously whenever I would get the BkSoD, when I ctrl+alt+del out to Windows desktop, The game had not actually crashed, just hard froze. This time, I got the "Mass Effect(TM) 3 has stopped working" error. I thought I'd post the details in case they help solve this issue.

    Problem signature:

      Problem Event Name: APPCRASH

      Application Name: MassEffect3.exe

      Application Version: 1.5.5427.124

      Application Timestamp: 50d4cab0

    Fault Module Name: MassEffect3.exe

      Fault Module Version: 1.5.5427.124

      Fault Module Timestamp: 50d4cab0

      Exception Code: c0000005

      Exception Offset: 0005d227

      OS Version: 6.1.7601.2.1.0.256.48

      Locale ID: 4105

      Additional Information 1: 0a9e

      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

      Additional Information 3: 0a9e

      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

  • Anonymous's avatar
    Anonymous
    13 years ago

    Got the same problem - my game just crashes during that mission. Always at the same moment.

  • Update 2: Fixed it.

    For anyone having the same issue with the Citadel DLC. Try updating/repair installing the DLC. Origin -> Game Info -> Right click on DLC and click update.  Seems to have done the trick for me.

  • I'm having the same problem a rzaft, dying as the cutscene loads.  I suspect Shepard is spawning incorrectly and falling through the level; that's happened to me in a few other places.  Repairing/updating the DLC and the base game hasn't helped at all.

  • Anonymous's avatar
    Anonymous
    12 years ago

    I'm just now getting around to playing through the Citadel DLC and this exact problem has prevented me from finishing. 

    I choose my squad (the others complain about not being chosen), check weapons, skills and then goes to loading.... and then before there's even any game play it goes to "Critical mission failure".

    I've tried updating the game and repairing the game. I've tried loading from an earlier point. I've tried picking different teammates. Same thing happens everytime I get there.

    Just wondering if there's any new thoughts about this??

  • Anonymous's avatar
    Anonymous
    10 years ago

    I'm experiencing the same issue and cannot progress through the game. Has anyone found a viable fix?

  • r-zaft's avatar
    r-zaft
    10 years ago

    Last year, I upgraded to an R9 270X and it corrected this problem. Perhaps it was an FPS issue. Either way, the bug was resolved

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