2 years ago
Cloud Saves missing
Been told to post this here by EA Help... So. Last week Friday I'd played Mass Effect Legendary Edition. Had both my ME1 and ME2 saves. I quit using the in game menu and the launcher menu, and then ...
Have you had any update?
According to the EA App, I have 70 hours in game... but no characters or acheivments. Both my ME1 and ME2 characters have seemingly never existed. This is infuriating.
@ebonixa @UltraMackyt I've had no updates since. I haven't even opened the game lately, though I will try now.
@EA_Illium Is there any fix available?
EDIT: Booted up, still missing. Also, strangely enough, the EA App doesn't even show that it's installed. Clearly is though...
Annoyingly, I can only assume that they don't know what caused the saves to be lost or they do know but don't know how to fix it/it can't be fixed. They'll just put up with our complaints and ignore this.