Communication with the mass effect 2 server was interrupted or has timed out?

@SilverHawk730 Does the issue still persist for you?

If it does, as a test is it possible to try installing/authorizing on another PC?

Thanks. 

Still with the problem and unfortunately I don't have other pc available to test..... all the other games connect without problems... all the dragon ages... mass effect 3 ... I even tried to install the version of the game i have on steam and still the same problem...I tried to download the dlcs from the bioware website and no changes.... I just can't understand..... really sad situation.. i wish there was some kind of program to authenticate my dlc outside of the game.... i simply won't be able to play any new dlc...

Thanks. What DLC did you get, and where did you purchase it from?

You might want to reach out to support to get the DLC refunded, but hopfeully we can get to the bottom of this. 

I bought Kasumi - Stolen Memory on Origin... thing is I had to buy bioware points.. to buy the DLC ... is it possible to get a refund on bioware points? to be honest i would like to be able to play and not a refund.... but if this problem won't be solved I'd like a refund... I'd really appreciate a solution one way or another... 

Thanks for the extra info, I grabbed an account with Kasumi on it, and I encountered the same issue with the activation process. 

We're looking into this. 

Testing this on 2 accounts with the game I notice that one worked and one didn't. The one that encountered the issue had "2" copies of the game on the account, I wonder do you have more than 1 copy of ME2 linked to your account? It normally shouldn't cause any issues, but it seems to be the most obvious single thread to look into at this point. 

I only use the email I registered my account on origin to login. How can I make sure there aren't two kasumis on my account?

I checked my registered content on my email and the image shows what's there:

@SilverHawk730 Excellent, thanks for coming back with the resolution.

Please let us know if you have any further issues but hopefully you should be sorted for good. 

I have the same probs, you said you have deleted werd line but wich in my folder ther is 5 files (hosts, lmhosts.sam, networks, protocol, services) and none seems weird

@lux666fere

It's about the "host" file.

I you didn't already opened it you need to open that file with an Editor (Windows Editor, Notepad++) running in Administrator mode, otherwise you cant edit that file.

This is a normal Host file.

If there is noting more in there it is not the reason for the problem in your case.