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KibouSN's avatar
KibouSN
8 years ago
Solved

Crash before Main Menu

When trying to play Mass Effect 2, I get all the way to the "press start" menu, it goes through the transition, and then promptly crashes. Can someone help me with this?
  • mcsupersport's avatar
    mcsupersport
    8 years ago

    @KibouSN

    One of the leading causes of the crash MSVCR80.dll, is save file corruption.  You may want to see if you can rename your save folder and then check to see if it loads...AFTER making sure your cloud saves is off.  IF the game loads, then I would load back saves slowly until you find the one or ones that are corrupted.

KibouSN's avatar
KibouSN
8 years ago

Here's the information I got. 

Don't ask why the path is like that. I thought removing the game from the Origin Games folder would prevent updates that would change how the game would operate. 

holger1405's avatar
holger1405
Hero+
8 years ago

@KibouSN

  • Make sure the game and Origin is closed.
  • Go to your "C:\Program Files (x86)\Mass Effect 2\__Installer\vc\vc2005\redist" folder and run the "vcredist_x86.exe" as Administrator (right click the exe > run as Administrator) > reboot > test.

Furthermore, you can prevent updates for games directly in Origin > (In Origin, menu top left corner > Origin > Application settings > Application > Client update > Automatic game updates> OFF

Moving the Game directory will not prevent updates.

    • holger1405's avatar
      holger1405
      Hero+
      4 years ago

      @danapmonster 

      • Turn off "Cloud storage" in Origin.
        (Origin menu > Origin > Application Settings > Install & Saves > Cloud storage > Off (Grey)
      • If you use Steam you don't have to do anything, unless you have added Mass Effect 2 manually to Streams cloud save function.
      • Make sure Origin or Steam are completely closed.
      • Go to "C:\Users\>your username>\Documents\BioWare\Mass Effect 2" folder and move the "Save" folder and the "BIOGame" folder to your desktop.
        (Just to make this clear, the named folders must be gone from the "C:\Users\>your username>\Documents\BioWare\Mass Effect 2" path.)
      • Test.

      If the game works then it is likely that one of the last saves you made is corrupt.

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