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4 Replies

  • F4810_ITA's avatar
    F4810_ITA
    Seasoned Scout
    30 days ago

    Eeplocke45​ Hi,

     Try the following steps:

    1) Clean the EA App Cache:

       Open the Start menu and locate the EA folder.

       Select App Recovery.

       Click Clear Cache and restart the app.

    2) Repair the game files:

       EA App: Right-click the game in your library and select Repair.

    3) Make sure your PC's date and time are set to "Automatic" and click Sync Now in Windows settings. An inaccurate time can prevent authentication to the servers.

  • Eeplocke45's avatar
    Eeplocke45
    Seasoned Newcomer
    30 days ago

    Thank you, but no joy. Now I get this:  If I hit Go offline it just tries to login and fails and so on and so forth...

     

    then this: 

    literally played 2 days ago.. same location, same settings

  • F4810_ITA's avatar
    F4810_ITA
    Seasoned Scout
    30 days ago

    Eeplocke45​ Try

    Exit the EA App.

     Disconnect your internet connection (unplug the cable or turn off Wi-Fi).

     Reopen the EA App in offline mode.

     Reconnect the internet while the app is open and click "Get Online" in the top right.

  • holger1405's avatar
    holger1405
    Hero+
    27 days ago

    Eeplocke45​ 

    Did you restarted your router? 
    (If not, pull the power plug, wait 5 minutes, restore the power plug > Test.)
    Did you restarted your PC? (A real "Restart" not just shut down and start again?) 

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