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Anonymous's avatar
Anonymous
12 years ago
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Disc 2 cracked, help?

I'm in a bit of a conundrum, and I was hoping someone could help. Basically, I was playing through Mass Effect 3, loving the gameplay, story and graphics like all hell, and then I'm prompted to cha...
  • ThandalNLyman's avatar
    12 years ago

    Actually, EA has a fairly straight forward product replacement policy (see the link for full details):

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    Product Replacement:

    If you meet one of the following criteria, you can send your product along with a nominal fee to Electronic Arts for a replacement product.

     

    • The product is 90 days past the purchase date

    • The product has been scratched, broken, or has been damaged in another fashion.

    When sending us your product, be sure to include a check or money order for the amount shown in the replacement costs section made payable to Electronic Arts, as well as all of the information in the requested information section below.

    Make all checks payable to: Electronic Arts

     

    Replacement Costs:

    • PC-CD products: $13.00 USD

    • Sony PlayStation 2, Sony PLAYSTATION 3, Microsoft Xbox, or Microsoft Xbox 360 products: $20.00 USD

    • Nintendo GameCube, Nintendo Wii, Nintendo DS, or Sony PlayStation Portable products: $15.00 USD

    • Sony PlayStation products: $15.00 USD

    • Nintendo Game Boy, Nintendo Game Boy Color, or Nintendo Game Boy Advance products: $15.00 USD

    • Jewel Case Classics products: $7.50 USD

    Mailing Address:

    EA Warranty US / Canada 
    7700 W Parmer Lane 
    Bldg C, Suite 200 
    Austin, TX 78729

     

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    Contact a Game Advisor using the Help Center to verify the above information or see what other options you might have.

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