EA App - Missing Online Access.
I used to have the subscription active (the game itself is purchased) and now I can't access the multiplayer anymore. I reached out to support but they just gave me a * network connectivity trouble...
Forum Discussion
Is that ME3 or Andromeda multiplayer?
Andromeda, I'm talking with another Support Rep right now, he's trying to tell me that he only sees the trial license, but I provided him the order number and now he's telling me that the game has reached its sunset phase...
Edit: added a transcript of the convo
Some reps still didn't get the message.
@EA_Shepard can you point @Andutakess to a rep that knows the problem?
(It might be that Shepard is not back before Monday.)Yeah I was hoping to get it solved today so I can play with my mates, but if I need to wait till monday so be it :D thanks for the replies.
Might be already fixed.
Please repair the game.
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
