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59 Replies
- EA_Shepard5 months ago
Community Manager
@UmbrellaCorp0 Servers are still online. Are you getting any error messages when you launch the game?
I used to play multiplayer until about the beginning of this year when this started happening. The game won't connect and I can't access multiplayer. I own the game on EA directly.
All other games (including every other ME game) seem to be working just fine.
I can't speak for the original poster, but I am getting the attached error.Did you had a EA play subscription that is not active anymore?
I did, a long time ago. And since then I actually had the issue of EA telling me that I don't own Andromeda at a few random times.
Anyway, I ended up buying it on Steam today since it's discounted (I knew I could refund it if it doesn't work anyway) and it seem to connect without a problem there.- EA_Shepard5 months ago
Community Manager
@Arilena I looked at your account. You do own it and I fixed it just in case so you should be good to go. If anything does happen, you can simply reinstall it.
@EA_Shepard Thank you. It seems to work on both EA and Steam now.
I've had this problem with EA telling me I don't own games and DLCs that I do quite a few times.@EA_Shepard Hi, I have exactly the same problem. Its been 5 years since I played the game. I just wanted to go back in and continue playing where I left off.
- EA_Shepard5 months ago
Community Manager
Thank you!
@EA_ShepardThank you!
Btw, you will see double reply. That is another issue that someone from support messed up and I cannot use my Google account to sign in. Instead, it created another account.
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