[EA app] Mass Effect Legendary Edition not showing

this is going to be a huge cluster if they botch this for Prime Day.  It was the most advertised event.

Having the same issue. Claimed the game, Mass Effect appears in my library on Origin website but when I go to launch it in the EA client its not there. Is there a working fix for this coming in?

Hey folks, this is showing up specifically as an Origin offer on the Prime Gaming site.

We've passed along those concerns about it not appearing in the EA app as well, however in the meantime you'll be able to link your Prime Gaming and EA accounts, then download Origin to access the offer, thanks!

Yes, I can confirm that I see the game on Origin. However, I've also experienced issues with other games when Origin and EA are both installed.  *shrug*

Yep just got it on Amazon and its not showing up in the App but i can see it in that i own it in the browser 

So nearly one year later this bug remains unresolved...

What's the point in having a beta client if EA doesn't update it properly?

Uninstalling this mess and installing Origin again.

Got the game from Prime and I can see it in Origin library on the webpage but doesn't show up in the EA App. I guess I need to reinstall Origin then.

Can also confirm that the game is listed on my EA account on the site, but is not available in the EA App client.

I am having the same problem. I can see it on the Origin website, but not in the EA Desktop app.

Quick fix for this, download Origin where the game will show, download the game on Origin making sure to create a shortcut on your desktop, after the download is finished close Origin from the taskbar or task manager, after this you will then open EA App and open Mass Effect Legendary Edition from the shortcut on your desktop. You can close it after this and ME:LE will now show in EA App. Silly but it works.