[EA app] Mass Effect Trilogy Errors
@holger1405 , @EA_Shepard
The EA App malfunctioned badly, and now I can't get any of the Mass Effect games working. Prior efforts found in this thread, pages 5 and 6:
https://answers.ea.com/t5/...
Forum Discussion
For the ME1 error try this:
1. Create a new Windows user account (Administrator) don't use local special characters, use only Characters from the ASCII table
2. Reboot > Log in to the new user account.
3.Test. (ME2 & 3 as well)
For the ME3 error try this:
- Make sure EA app and Steam are closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete the "License" folder.
- Test
Please create a DxDiag in text file format for the ME2 problem.
First, let me say that yesterday (August 9, 2024) in a fit of aggravation I uninstalled all 3 Mass Effect games, then uninstalled EA. Once I got your reply I reinstalled everything, but let that information percolate in there.
Now:
For the ME1 error, I created a new admin account, then logged in as that user. However, once logged in I was completely unable to launch EA no matter what I did.
Logging in to my normal account will at least allow me to run EA, though I am still unable to run ME1 or ME2
ME3, however, appears to be fixed. I can run it as normal, and no errors occur after launching.
I am attaching a dxdiag from today for you. Hopefully this will shed some light on something that can be done.
Okay, new plan!
I am going to format my hard drive today.
This will erase any problematic things causing trouble, and should allow all the Mass Effect programs to work.
I will let you know how it goes.
My format was successfully completed.
ME1 is no longer throwing the "This game hasn't released yer" error, but that's about the only good news. Now it's silently failing just like ME2 is.
ME3 still works, thank goodness.
At any rate, since I have formatted within the last 24 hours, I am now confident this failure is at EA's end, not mine.
Not that this makes me any happier, as EA likely won't be changing anything.
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